English
Spanish
CSV 110 Intro to Customer Service
This course introduces the fundamentals of customer service technology. Topics include retail sales, order entry, credit, collection, authorization services, and fraud control. Upon completion, students should be able to exhibit an extensive vocabulary of customer service terminology and be prepared for advanced study in customer service technology.
| Class | Lab | Clinical | Credit | Prerequisites | Corequisite |
|---|---|---|---|---|---|
3 |
0 |
0 |
3 |
None |
Several of these courses are offered via distance education. Refer to your class schedules and/or your advisor for more details.
The Center for Student Success and Engagement
Student Services
Building 1